美国第14432号行政命令《通过 America.gov 简化获取政府服务》（Executive Order 14432 — Streamlining Access to Government Services Through America.gov）
简称：美国行政命令 EO 14432（America.gov 政务服务统一数字门户）
法规简介
【文件性质】美国总统于 2026 年 9 月 29 日签署、10 月 2 日刊载于《联邦公报》第 91 卷第 190 期的第 14432 号行政命令（91 FR 63121–63123）。与其同日发布的第 14434 号行政命令《开启超级智能时代》（已在库 Id=680）构成一组：EO 14434 统一「超级智能（SI）」术语，EO 14432 则把「智能门户」落到联邦政府服务入口。本命令第 4 条明文排除第 6(c) 项的权利创设效力，不为任何主体创造可诉权利。 【核心内容】一、设立 America.gov 作为美国联邦政府的「统一数字前门」（unified digital front door）：个人可登录、以自然语言沟通、获得准确答复，并在获授权且技术可行时直接完成政务事项，无需在多个部门网站之间辗转；政府应「自己办自己的文书工作」。 二、六项政策目标：（a）为每个人提供单一、安全、对话式入口；（b）在参与的数字服务与面向公众的网站之间建立质量、简洁、无障碍、互操作、安全、可靠与设计的共同标准；（c）保留各机构对其记录、系统、法定职责与裁决权的保管与控制，并确保「统一访问不会形成关于美国人民的集中式联邦记录系统」；（d）通过「数据最小化、安全认证、可审计的授权与披露实践」保护个人信息；（e）确保用于 America.gov 的「超级智能」准确、可靠、透明；（f）保留当面、电话、邮寄及部门自有数字服务等既有合法渠道，America.gov 是更好选项而非唯一选项。 【适用范围】「涵盖服务」（covered services）指 12 个月内服务超过 10 万名用户、且可在线访问或申请的面向公众的联邦服务；明确排除国税局的报税服务以及国防部与情报界组成部分提供的服务。白宫管理与预算局（OMB）局长可以备忘录增列或排除。 【实施机制】总务署署长会同国家设计工作室与国家设计主管、OMB 局长建立并运营 America.gov，并将 Login.gov 整合为其认证服务。命令后 90 日内 OMB 局长向各机构负责人发出实施备忘录；各机构须识别本机构涵盖服务、以「安全且保护隐私的方式」接入 America.gov（包括开放既有 API、仪表板与数字表单）、按《美国法典》第 6 编第 1523(b)(1)(D) 条及 OMB 备忘录 M-26-18 完成与 Login.gov 的整合，并持续向总务署与 OMB 提供涵盖服务的历史与当期使用及性能数据。 【个人数据保护有关条款（合规要点）】① 明确禁止形成集中式联邦记录系统（第 2(c) 条）；② 数据处理原则限定为数据最小化、安全认证、可审计授权与披露（第 2(d) 条）；③ 第 6(d) 条设定 Privacy Act 保留条款——不得要求披露法律禁止披露的信息，亦不得授权「发起机构以外的任何主体」访问该机构保有的个人记录，除非依《1974 年隐私法》（5 U.S.C. 552a）或其他可适用法律。 【合规意义】本命令是「AI 时代的身份与政务数据治理」样本：一方面以 Login.gov 统一身份认证、以 API/表单互操作聚合跨机构数据流，另一方面以「不建中央记录系统 + 数据最小化 + 可审计授权」作为技术架构层面的隐私护栏。对出海企业（尤其身份认证、数字身份钱包、政务云与 AI 客服供应商）而言，America.gov 将成为联邦政务服务的接口标准来源，其认证、授权与审计要求可能向承包商传导。
【英文原文（联邦公报 91 FR 63121–63123，FR Doc. 2026-20319）】
Presidential Documents
63121 Federal Register / Vol. 91, No. 190 / Friday, October 2, 2026 / Presidential Documents
Executive Order 14432 of September 29, 2026
Streamlining Access to Government Services Through Amer-
ica.gov
By the authority vested in me as President by the Constitution and the
laws of the United States of America, it is hereby ordered:
Section 1. Purpose. For generations, Americans seeking essential services
from the Federal Government have been required to navigate a system orga-
nized around the structure of Government rather than the needs of the
people. Americans must search across numerous executive departments and
agency (agency) websites, interpret complicated Government terminology,
frequently provide the same information, and repeatedly prove their identities
to a Government that may already possess the information necessary to
serve them. The American people deserve better.
Advances in technology now make possible a fundamentally different rela-
tionship between the people and the Federal Government, defined by sim-
plicity, speed, accuracy, security, and respect for the individual. The same
spirit of American innovation that can accelerate scientific discovery can
also help Americans complete essential interactions with the Federal Govern-
ment.
This order therefore directs the establishment of America.gov as the unified
digital front door to the Federal Government for every individual in the
United States seeking Federal information or services. America.gov will not
be merely another website, search engine, or directory of Government links.
It will be a secure, intelligent, and service-oriented point of entry through
which an individual may sign in, communicate in plain language, receive
accurate answers, and, where authorized and technically available, complete
Government transactions without being required to navigate the websites
of multiple agencies. America.gov will enable the Federal Government to
do its own paperwork so that the American people may get on with their
lives.
Sec. 2. Policy. It is the policy of the United States to:
(a) provide every individual in the United States seeking Federal informa-
tion or services with a single, secure, conversational point of entry through
which the citizen may discover, access, and, where authorized, complete
covered Federal transactions;
(b) establish common standards of quality, simplicity, accessibility, inter-
operability, security, reliability, and design across participating Federal dig-
ital services and public-facing websites;
(c) preserve each agency’s custody and control of its records, systems,
statutory responsibilities, and adjudicatory authority and ensure that unifying
access to Federal services does not create a centralized Federal system
of records concerning the American people;
(d) protect personal information through data minimization, secure authen-
tication, auditable authorization, and disclosure practices consistent with
applicable law;
(e) ensure that super intelligence used in connection with America.gov
is accurate, reliable, and transparent; and
(f) preserve existing lawful methods by which Americans may obtain
Federal services, including in-person, telephone, mail, and agency-specific
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digital services, so that America.gov provides a better option but does not
become the only option.
Sec. 3. Definition. The term ‘‘covered services’’ means public-facing Federal
services that serve more than 100,000 users in a 12-month period and
can be accessed or applied for online. The term excludes tax filing services
provided by the Internal Revenue Service and services provided by the
Department of War and elements of the Intelligence Community. The Director
of the Office of Management and Budget (OMB) may, by memorandum,
add or exclude ‘‘covered services.’’
Sec. 4. Establishing America.gov. The Administrator of General Services,
in coordination with the Administrator of the National Design Studio and
the Director of OMB, shall:
(a) establish and operate America.gov as the single point of entry for
Americans to access covered services online; and
(b) take such steps as are necessary to integrate Login.gov with America.gov,
including using Login.gov as the authentication service for America.gov.
Sec. 5. Implementing America.gov. (a) Within 90 days of the date of this
order, the Director of OMB shall issue a memorandum to the heads of
agencies on implementation of this order.
(b) Heads of agencies shall:
(i) identify covered services in their respective agencies;
(ii) integrate the provisions of such services with America.gov in a secure
and privacy-preserving manner, including by making the public Applica-
tion Programming Interfaces, dashboards, and digital forms that already
support services accessible through the America.gov platform;
(iii) complete integration with Login.gov consistent with the requirements
of section 1523(b)(1)(D) of title 6, United States Code, and OMB Memo-
randum M–26–18; and
(iv) provide, on an ongoing basis, the Administrator of General Services
and the Director of OMB with historical and current usage and performance
data for covered services.
Sec. 6. General Provisions. (a) Nothing in this order shall be construed
to impair or otherwise affect:
(i) the authority granted by law to an executive department or agency,
or the head thereof; or
(ii) the functions of the Director of the Office of Management and Budget
relating to budgetary, administrative, or legislative proposals.
(b) This order shall be implemented consistent with applicable law and
subject to the availability of appropriations.
(c) This order is not intended to, and does not, create any right or benefit,
substantive or procedural, enforceable at law or in equity by any party
against the United States, its departments, agencies, or entities, its officers,
employees, or agents, or any other person.
(d) Nothing in this order shall be construed to require the disclosure
of information that is prohibited by law, or to authorize any person other
than the originating agency to access records maintained by that agency
about an individual, except as provided by the Privacy Act of 1974 (5
U.S.C. 552a) or other applicable law.
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(e) The costs for publication of this order shall be borne by the General
Services Administration.
THE WHITE HOUSE,
September 29, 2026.
[FR Doc. 2026–20319
Filed 10–1–26; 11:15 am]
Billing code 6820–61–P
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